Shipping policy

 

🚚 Shipping Policy – Flora Flowers Pakistan

At Flora Flowers, we are committed to delivering your love and emotions across Pakistan with care, speed, and reliability. Whether you’re sending flowers from the UK, USA, UAE, or anywhere in the world, our delivery process ensures a seamless experience for both sender and recipient.

📍 Delivery Coverage

We offer delivery to the following major cities in Pakistan:

  • Lahore

  • Karachi

  • Islamabad

  • Select areas in Rawalpindi, Faisalabad, and more

For outstation deliveries or remote areas, please contact our support team before placing your order to confirm availability.

🕒 Same-Day Delivery

  • Orders placed before 4:00 PM (Pakistan Standard Time) are eligible for same-day delivery.

  • Orders placed after the cut-off will be scheduled for next-day delivery.

  • Same-day delivery is available 7 days a week, including public holidays (subject to availability).

🌍 International Orders

We proudly serve overseas Pakistanis placing orders from:

  • United Kingdom (UK)

  • United States (USA)

  • United Arab Emirates (UAE)

  • Canada, Australia, and other countries

International customers can select from our online store, pay securely in their local currency, and have flowers or gifts delivered to loved ones in Pakistan.

🎁 Delivery Timing & Slots

  • While we strive to meet preferred time slots, exact delivery times cannot be guaranteed due to local conditions and delivery volumes.

  • Deliveries are typically made between 11:00 AM – 8:00 PM.

  • Morning or fixed-time deliveries can be requested at an additional cost (subject to availability).

📦 Packaging & Freshness

  • All flowers and gift items are hand-delivered by our local florists or partners.

  • We ensure that your order arrives fresh, secure, and beautifully packaged.

⚠️ Delivery Restrictions

  • Delivery may be delayed due to unforeseen circumstances like extreme weather, strikes, or recipient unavailability.

  • In case the recipient is not available at the time of delivery, we may:

    • Call the recipient for a suitable time

    • Leave the package with a neighbor or reception (with your permission)

    • Attempt re-delivery (additional charges may apply)

🔁 Order Changes or Cancellations

  • Changes or cancellations must be made at least 12 hours before delivery time.

  • To make changes, please contact us via WhatsApp or email with your order number.

📞 Need Help?

Have questions about delivery, tracking, or custom timing?

Contact our Support Team: